When launching our newly merged business venture Concept Onyx Recruitment, we engaged Paula to work with us and our team to create our Brand Values, Vision, and Mission. Merging two cultures can be a difficult task and Paula designed a bespoke workshop that was an absolute game-changer for our team. With a dynamic and engaging style, she brought our core values to life, making the training session impactful and memorable. What set Paula apart was her ability to tailor the content to our unique organizational culture, creating a workshop that felt personalized and relevant. She utilised the foundations of the Fish! Principles and fostered an open and inspiring atmosphere that encouraged meaningful dialogue. This was even more impactful considering not all of us had met or worked together previously.

The workshop created a bond between the team and ignited a commitment to our newly created collective values. Paula's professionalism shone through every aspect of the training, from meticulous preparation to dynamic presentation skills, making the entire experience not only educational but also enjoyable. Her HR knowledge is hugely valuable when undertaking an exercise like this in keeping conversation flowing, giving examples to illustrate what we’re trying to achieve and encouraging valuable contribution from each team member in a safe space. As a result of Paula's efforts, our team now approaches building our business and carrying out our work with a renewed sense of purpose and unity. 

Paula’s workshop inspired us to aim high, whilst supporting each other as well as contributing hugely to our professional development. Looking ahead, we eagerly anticipate future collaborations with Paula, confident that her expertise will continue to elevate our team.

Michelle Theuma, MD and Jo Carter, CEO - Concept Onyx Recruitment

I consider myself very lucky to have had the opportunity to work with Paula. Partly because she delivered some incredible projects for Leighton, embedding a set of cultural values, developing our employee experience and refining our colleague onboarding. Partly because those projects led to great results, colleague churn reduced by 40%, employee engagement increased by circa 20 percentage points. As a consequence, we achieved revenue growth of over 100%!! But mostly I feel lucky to have worked with Paula because of the way she works. Collaboratively, challenging, at pace and with a smile. I could not recommend her highly enough!

James Bunting, CEO, Leighton

I worked with Paula for 4 years and I can honestly say each day from beginning to end has been a pleasure. Paula changed my perception of what HR in a business can be. HR has always been the department you bring in when you need some people expertise, but Paula removed that HR label and brought Paula to the table in every discussion putting people at the heart of what we do rather than only when there's an issue.

Jamie Buckell, Co-Founder and CTO, human. by Leighton

Our business required some additional HR support recently and Paula was recommended to us. I found Paula to be exceptionally professional throughout the 3-week period she supported us, which she did with empathy and integrity, resulting in clear findings and recommendations. Paula brings many years of HR expertise to the table, so she’s seen a lot, which is invaluable when facing challenges with people and culture. She was a pleasure to work with, and I would not hesitate in recommending her HR consultancy; indeed I’d employ her services again if required.

Board Member, Manufacturing (May 2023)

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